List your total overhead expenses for last year.

The expense total should include everything, rent, utilities, office salaries, etc. Don’t include amortization, vehicle depreciation or taxes.

How many techs on your payroll?

Be sure to account for all future or contracted techs in the next 12 months.

Average holidays per tech per year?

Average percentage of completed jobs per day?

This is a statistic used to track and measure sold tech hours; the industry average is under 50%

What is your average tech hourly rate?

This is the average hourly rate you pay technicians and should include health care, taxes and any other benefits.

What is your target net profit?

Your net profit is divided by sales. 25% is considered a good starting point.